Products from Mastic Home Exteriors are manufactured with exact standards to ensure the lasting beauty of your home. We back our products with a range of comprehensive warranties, including an exclusive VIP Limited Lifetime Warranty for most siding products, a 20-Year Warranty for gutter coil used to make seamless gutters, and a Lifetime Limited Warranty for 5000/4000/3000 Series Replacement Windows and Patio Doors.
Our warranties set the standard for providing confidence in what you're purchasing. If the products are defective, we will repair, refinish or replace them. These products are covered for as long as you live in and own your home, and if you sell your home, the warranty is transferable and the new owners are covered for 50 years from the date of original installation. See the specific terms of our warranty below.
Need More Information?
Use the links below to find more specific warranty information about each Mastic Home Exteriors product, or call 800-962-3563. To obtain a copy of your warranty, please contact the contractor who installed your products.
Adobe Acrobat Reader must be installed to view PDFs. Download Adobe Acrobat Reader
Mastic Home Exteriors
Mastic Replacement Windows + Patio Doors
Filing a Warranty Claim
To file a claim, please mail the completed claim packets and all accompanying documents to:
Download Warranty Claim Packet
Ply Gem Siding Group
Warranty Services Department
2600 Grand Boulevard, Ste 900
Kansas City, MO 64108
Registering a Warranty
To register your warranty go here:
Transferring your warranty
Where appropriate, you and the subsequent Property owners may transfer your Warranty by providing written notice to us within 30 days after the date of transfer of ownership. This notice should include the warranty registration number (if available), the address of the Property, the name and mailing address (if different) of the new owners and the date of transfer. The notice should be sent to the following address or you can complete the following electronic transfer:
Ply Gem Siding Group
Warranty Transfer Department
PO Box 110100
Pittsburgh, PA 15232
Have Questions? Call 1-888-9-PLYGEM (888-975-9436)